Placed an order. What happens next?
Once your order has been placed, you will receive an auto-generated Email and SMS. Your Order ID and estimate time of delivery will be provided.
Can I modify my details after placing the order?
You have a maximum of 6 hours to modify your shipping details or your contact number. Write to us at germicure@lemantus.com to help you out.
Can the order be modified after placing one already?
Unfortunately, you won’t be able to modify your order once you’ve already placed one. However, you can always place a new one. We’re easy and quick.
How long do I have to wait for my order?
Our delivery is quite speedy. We generally take 3-7 business days to make you feel safe with Germicure. But due to current pandemic delivery time can be longer depending upon pincode.
Can I cancel my order?
Of course, you can if the order has not been shipped. This is a democracy! Write to us at germicure@lemantus.com to do the same.
Can an item be exchanged or refunded for?
Once delivered, we don’t have a return policy or an exchange one. If an item is defected or if we’ve delivered something wrong by accident, then your items will be replaced at the earliest. A refund is only applicable for orders which weren’t delivered to the customer.
How long does a refund take?
Typically, a refund takes 7-10 business days
Can Germicure be used to wash vegetables or can it be used in bathing water?
No
